FAQ
Frequently asked questions
Our gift vouchers are available in £5 increments between £20 and £200. We can provide gift vouchers for larger amounts or specific amounts if you wish, please contact us.
Please note: the voucher will be digital and you can email it to the person you are giving it to or print out a hard copy.
If there is still a balance on the gift card after they have chosen their print and it is not enough for them to choose something else, we will arrange for it to be refunded to yourself. This may arise for example, if you give them a £70 voucher and they order a £60 print plus p+p £9 = £69.00, resulting in a £1 refund.Vouchers are available in £5 increments between £2we will arrange for it to be refunded to yourself. This may arise for example, if you give them a £70 voucher and they order a £60 print plus p+p £9 = £69.00, resulting in a £1 refund.
We only hold a small stock of prints and will normally print to order. We aim to have your order ready to post or available for collection within 14 working days. If you need it in a hurry, please check with us before ordering by texting or phoning 07813 947470 or emailing souterandstanley@gmail.com
If you have a specific query or need alternative delivery options such as for outside the UK, please contact us at souterandstanley@gmail.com or by calling 07813 947 470
We use Royal Mail signed for postage within the UK. Prints are sent in a sturdy cardboard tube. Contact us for international delivery.
We cannot post framed prints because the glass breaks. Framed prints are for collection from Portishead only.
We use 2nd class Royal Mail postage within the UK. Contact us for international delivery.
Cafe Marina, Kestrel Court (large selection of our prints)
Portishead Lido Cafe (just the Portishead Pool print)
Folk Hall (Lake Grounds and Portishead Pool Print)
Portishead Medical Centre (Lake Grounds and Portishead Pool Print)
Beacon Cafe (variety of prints)
We work with the wonderful printers and framers Niche on Zetland Road, Bristol to provide a great quality product. Their frames are handmade using solid timber. However should you wish to frame it yourself our 30×40, 40×50, 61×51 and 50×50 (all already have white border) prints will drop easily into standard size frames. Alternatively visit Niche or any other framers to choose your own frame.
Have a question?
Phone or email us with your enquiry and we will get back to you as soon as we can.
Souter and Stanley
6 The Park
Portishead
BS20 7LT
Telephone 07813 947 470
Email souterandstanley@gmail.com
Twitter @souter_stanley